• Authorized ticket agency based in Vienna
  • Secure booking process
  • Over 250 000 tickets sold
  • 12 years online


+43 660 1494 468

Send mail to manager@arteconcerto.com

Secure European Shop

1. General

1.1. The website www.arteconcerto.com (hereafter referred to as “the Website`) of Zahov OG is operated by Zahov OG, Erndtgasse 13/5, 1180 Vienna, as service provider, media owner and publisher.

1.2. The protection and security of your personal information is very important to us. Zahov OG therefore stores and processes data exclusively in the sense of the Austrian Data Protection Act 2000 respectively the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on free movement of data and repealing Directive 95/46 / EC (`General Data Protection Regulation`, GDPR). You as a user agree to the data processing in the sense of this declaration.

1.3. The website does not automatically identify personal information. That means: Only by your active input of (for example) name, address, etc. you give Zahov OG this data.

1.4. The website does not create any personal user profiles.

2. Stored Data

Zahov OG stores and processes the following personal data:

2.1. Data entered by the user on the website or made public by telephone, email or in person

2.1.1. User data: All data that the user himself enters or discloses on the website as part of an order (for example, first name, last name, e-mail address, language, date, time, nature and extent of the booked tickets or otherwise used services, means of payment) are stored together with the used IP address by the website. The user data is used exclusively for the operation of the website as well as within the scope of the contract for the processing of the order, a transfer of the data to third parties only to the extent that this is necessary for the fulfillment of the contract.

2.1.2. Third party vendors: Zahov OG integrates partners and service providers on the site via interfaces (for example: payment providers) in which the customer can also enter data. Zahov OG chooses its partners and service providers very carefully, but they are not controlled by Zahov OG.
Zahov OG accepts no liability for any damage caused by the use of your data by partners or service providers.

2.2. Automatically stored data:

2.2.1. Server logs: The IP address of the requesting computer, together with the date, the time, the request, which file is requested (name and URL), which amount of data is transmitted to you, a message, if the request was successful, Identification data of the browser used and the used operating system, as well as the website from which the access was made (should access be via a link). The server logs are stored to check system security, to technically administer the website and to optimize the offer. This data will be leaked to law enforcement authorities should a hacking attack occur.

2.2.2. Cookies: Cookies are small text files that the website store on your computer in order to recognize it, which may contain information about the use of the website. The information contained in the cookies is used to determine if you are logged in or what data you have already entered. Cookies are automatically accepted for most web browsers. By changing the settings of your browser you can avoid this. You can remove cookies stored on your PC at any time by deleting the temporary Internet files.

We use cookies to personalize content and advertisements, to be able to offer functions for social media and to analyze the access to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the services.

Cookies are small text files that are used by websites to make the user experience more efficient. According to the law, we can save cookies on your device if they are absolutely necessary for the operation of this page. We require your permission for all other types of cookies. This site uses different types of cookies. Some cookies are placed by third parties that appear on our site. You can change or withdraw your consent at any time from the cookie statement on our website. Find out more about who we are, how you can contact us and how we process personal data in our privacy policy.

Necessary cookies

These cookies are essential to the function of the website.

CRAFT_CSRF_TOKENCraft CMSThis cookie allows the safe and secure use of the site. It helps against Cross Site Reference Forgery (CSRF) attacks.SessionHTML
PHPSESSIDZahov OGThis session cookie is used to recognize the user.SessionHTML

2.2.3. Zahov OG uses Google Analytics, a web analytics service provided by Google Inc. (`Google`). Google Analytics uses so-called `cookies`, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by appropriate setting of your browser software; however, we point out that in this case you may not be able to use all the functions of the websites in their entirety. Furthermore, you can prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your anonymized IP address) as well as the processing of this data by Google by using http://tools.google.com/dlpage... to download and install the available browser plugin.

2.2.4. Facebook und Social Media Plug-ins: the Website allows you to share page content through social networks (namely on Facebook, Twitter and Google+).
Requirement for sharing on Facebook is the activation of the appropriate function. In this case, data is already being sent to Facebook. The data sent to Facebook can be found at https://www.facebook.com/about/privacy/.
To share on Google+, you must enable the feature. In this case, data is already being sent to Google+. To see what data is being sent to Google+, visit https://myaccount.google.com/intro/privacy.
Requirement for sharing on Twitter is the activation of the appropriate function. In this case, data is already being sent to Twitter. What data will be sent to Twitter can be found at https://twitter.com/privacy.
We will not send any data to other social networks unless you choose the network yourself.

2.2.5. Third Parties: Zahov OG uses various services which also use cookies. The cookie settings of third parties are not controlled by ConcertVienna.com.
Zahov OG accepts no liability for damage caused by the use of your data by Facebook, Google or other third-party websites.
To prevent cookies from being set by advertisers, you can also block third-party cookies in your browser. Below you will find instructions for the most popular browsers:
Mozilla Firefox: https://support.mozilla.org/de/kb/Cookies-von-Drittanbietern-blockieren
Google Chrome: https://support.google.com/accounts/answer/61416
Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies
In Apple`s Safari, third-party cookies are blocked by default.

2.3. Zahov OG does not store and use any automated data.

2.4. Links to other Websites:

The website contains links to other websites on whose content Zahov OG has no influence. Zahov OG assumes no liability for this content. For the content and correctness of the information provided there, only the respective provider of the linked website is responsible.

3. Right of revocation and information

3.1. The user has the right to request information as to whether and which personal data of the user the operator has stored by e-mail to manager@concertvienna.com.
In this case, Zahov OG is obliged to provide the user with the relevant information within the statutory period of one month. However, the operator is entitled to obtain a proof of identity from the user in advance.

3.2. The user is at any time entitled to delete, modify, correct or complete his personal data saved by Zahov OG by sending a corresponding request by e-mail to manager@concertvienna.com. Zahov OG will also check such requests of the user within the statutory period of one month and if necessary comply.

4. Data Usage

4.1. Each user of ConcertVienna.com has the right to refuse the storage of his personal data. In this case the user and his data will be deleted, unless there is a legal obligation to store the data

4.2. Zahov OG obliges to secure the data against unauthorized access in accordance with the Data Protection Act 2000 (DSG). Zahov OG takes measures to ensure data security i.S. of § 14 DSG 2000 and has taken extensive security measures to protect your data from unauthorized access by third parties. Zahov OG only stores and uses the data entered and transmitted by the user.